Frequenty Asked Questions
Yes. Every new client must purchase an onboarding package as part of their subscription. The Quickstart Package is $495 and it includes up to three hours of live training and setup. All hours can be used for account customizations, user training, and initial data import. The Premier Quickstart Package is $995 and it includes fast-track onboarding with up to 5 hours of in-depth training, data cleaning and migration for up to 20,000 accounts, and website form (up to 3 forms) and email logging integration setup. Our Customer Success Manager will work directly with you and your team to make sure you have everything you need to be successful with GleanView.
No way! But you do have the choice to be billed monthly vs. annually. If you choose annual billing, you will save around 20% off of the monthly billing price.
We accept all major credit cards, including Visa, Mastercard, American Express and Discover. Once you have registered for your account, you will be able to input your credit card information and your account will automatically be charged on the 1st of each month. You will be able to see these transactions in the billing section of your account.