Frequently Asked Questions
Yes, Every new client must purchase an onboarding package as part of their subscription. The minimum onboarding package is $100 for 1 hour. Additional onboarding/training time can be purchased at $100 / hour. This time can be used for training, account set-up, data migration or any other onboarding service. Our customer success team will work directly with you and your team to make sure you have everything you need to be successful with GleanView.
No way! But you do have the choice to be billed monthly vs. annually. If you choose annual billing, you will save around 15% off of the monthly billing price.
We accept all major credit cards, including Visa, Mastercard, American Express and Discover. Once you have registered for your account, you will be able to input your credit card information and your account will automatically be charged on the 1st of each month. You will be able to see these transactions in the billing section of your account.
We can create a custom plan to meet your needs. Contact Us at 1-800-590-9659 for more information.